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Alpha Florida Vacations Terms and Conditions.

1) Booking and Payment terms

Once your booking has been confirmed by a non-refundable deposit of $250 we will reserve the selected villa for your vacation dates.
The full rental balance will be due 8-10 weeks before your arrival.
If your arrival date is less than 12 weeks away, the full balance will be due as soon as your booking has been confirmed.
The $250.00 reservation deposit is then used as a security deposit; this will be refunded in full as and when a satisfactory inspection of the property is completed, usually within two weeks of your departure.

2) Insurance

It is the hirer’s responsibility to take out appropriate insurance to cover all aspects of the trip and to assure passports, visas and other documents are in order.
We accept no responsibility if cancellation, becomes necessary, due to war or threat of war, riot, terrorist act, natural disaster or adverse weather conditions or any other matter out of our control or for closure or cancellation of any flights.

3) Occupancy

Pets and animals are expressly forbidden from most of our villas, however some properties accept pets so please ask. Smoking is prohibited within the villa’s ashtrays will be provided in the patio area only.
The properties will be available to clients from 4pm on the date of arrival and must be vacated by 10.30am on date of departure.
An adult must accompany persons under the age of 18.
We will not be liable for any loss or injury resulting from the use of the property and pool/spa.
Swimming pools are equipped with a safety fence and an adult must supervise children at all times. Pool/spa heat – please note that the water temperature cannot be guaranteed or set, this would depend on exterior climate and time of year.

4) Cancellations

Cancellations must be received in writing.
We reserve the right to cancel a booking if full payment is not received in accordance with clause 1.
Cancellation will result in:
a) loss of rental deposit
b) 30-60 days – 50% of total rental
c) within 30 days – 100% of total rental.

5) Complaints or Dissatisfaction

Should a problem arise; it should be discussed with the local property manager first. If not satisfied any complaint must be sent in writing within 7 days of returning.
We will attempt to resolve any dispute within reasonable time.
We will not be held liable for the actions of a third party or public utility or any other incident caused by circumstances as stated in clause 2.

6) Booking Confirmation

Booking is confirmed once initial deposit has been received and accepted.

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